Spin

​3. Spin

With Spin, you will turn customer insights into action. It can be done on a strategic level, on the level of the project roadmap or on a feature level.

CFI «spins» strategies, roadmaps, innovation concepts or feature designing towards the unmet customer needs and helps to identify the most promising ideas from the perspective of the customers.

You will deep dive into two tools that we found very useful for your practical work:

  1. The CFI Pain Matching tool identifies the most resonating strategies, the winning ideas or the hero features

  2. The CFI Value Proposition Canvas creates compelling Value Proposition in the form of stories. They have more convincing power than conventional Value Propositions and can thus help to gain internal commitment and external sales. CFI Value Propositions are the first paper prototypes, telling the sales story before anything needs to be developed.

Learn more about Spin in the section dedicated to this topic.

Become a Growth Architect: Measure needs with Jobs-to-be-done

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Let's meet!

  • Hi, I'm Beat
  • Hi, I'm Yann

Jobs-to-be-done

  • Jobs-to-be-done is a way to think
  • What is a Job?
  • Job example: Public transport
  • Job example: Ed-tech
  • Job example: Car manufacturer
  • Lesson summary and outlook

Pitfalls in designing growth initiatives

  • Technology-first approach
  • Ocean of ideas
  • Biases in decision making

The CFI process

  • CFI in a nutshell
  • Frame
  • Discover
  • Spin
  • Action
  • Summary

Framing

  • Case study
  • The purpose of Frame
  • Business intention
  • Get inspired: Other business intentions
  • Target group in B2C
  • Target group in B2B
  • Brainstorm a Jobs-to-be-done hypothesis
  • The Jobs-to-be-done Hierarchy
  • Finding the right Focus Job
  • Get inspired: Framing examples
  • Jobs-to-be-done Hierarchy template
  • Lesson summary and outlook

Qualitative Discovery

  • Purpose of qualitative interviews
  • Get ready!
  • JTBD interview excerpt
  • Start the Jobs-to-be-done interview
  • Validating the JTBD hierarchy
  • Structure of a Job Metric
  • Get Job Metrics from participants
  • Try to find Job Metrics
  • Job Metrics we heard
  • More Job Metric extraction techniques
  • Why do Job Metrics have to be precise?
  • Consolidate Job Metrics into one long list
  • Interview plan and guide
  • I can't quantify: What can I do?
  • Value Map template and workshop instructions
  • Lesson summary and outlook
  • FAQs on qualitative interviews

Quantitative Discovery

  • Purpose of quantifying Jobs-to-be-done
  • Select Job Metrics for quantification
  • Structure of a CFI survey
  • Run a Jobs-to-done survey
  • Analyzing Jobs-to-be-done data
  • The Value Map
  • The Journey Navigator
  • Datafile Template to analyze and visualize the data
  • Drawing conclusions from data
  • Lesson summary and outlook

Spin

  • Purpose of Spin
  • Vendbridge Value Proposition canvas
  • Value Proposition workshop
  • Pain Matching
  • Pain Matching tool template
  • Lesson summary and outlook

Action

  • Keep the customer at the table!
  • New idea? Only when it solves a Pain Point
  • More cases and Info

Q&A

  • Q&A Session

Glossar

  • List of terms and definitions